1. Introduction

Refresh Technologies ("we," "our," or "us") operates PDF Tools (the "Service") at pdf.convert-pdf-online.com. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information We Collect

We collect the following types of information:

• Files You Upload: Documents and files you submit for conversion are processed in real-time and automatically deleted immediately after processing.
• Usage Data: Information about how you interact with our Service, including pages visited and features used.
• Technical Data: IP address, browser type, device information, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you to provide updates and other information
• Find and prevent fraud

4. Data Security

The security of your data is important to us. All files uploaded to our Service are encrypted during transmission and processing. Files are automatically deleted immediately after conversion and are not stored on our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

Uploaded files are processed in memory and deleted immediately after the conversion is complete. We do not store your files on our servers. Usage data and technical data may be retained for analytics purposes for up to 12 months.

6. Cookies

Our Service uses cookies and similar tracking technologies to track activity and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Your Rights

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

9. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@refreshtech.co.za